Last Updated: September 2, 2025

Your privacy is important to us. This Privacy Policy explains how "Flight Lounge Club" (referred to as "we," "us," or "our") collects, uses, and protects your information when you visit and use our website, located at flightloungeclub.com (the "Site").

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

We may collect personal information that you voluntarily provide to us when you interact with the Site, such as when you sign up for an account, book a lounge visit, or contact us. The types of personal information we may collect include:

• Personal Identification Information: Name, email address, postal address, phone number.
• Payment Information: Credit card details or other payment information, which are processed securely by a third-party payment provider. We do not store full credit card numbers on our servers.
• Booking Information: Details about your flight and lounge reservations.
• Communication Data: Any information you provide when you communicate with us via email or contact forms.

We also automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and how you use our Site.

We use the information we collect for the following purposes:

• To Provide Services: To manage your account, process your bookings and payments, and provide you with access to lounge services.
• To Communicate With You: To send you confirmations, updates about your bookings, and to respond to your inquiries.
• To Improve Our Services: To analyze how our Site is used, gather feedback, and improve the functionality and user experience.
• For Marketing and Promotions: To send you promotional emails about our services, special offers, and news that we think you might find interesting. You may opt out of these communications at any time.
• For Security and Fraud Prevention: To protect the integrity and security of our Site and services, and to prevent fraudulent activities.
• To Fulfill Legal Obligations: To comply with applicable laws, regulations, and legal processes.

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following cases:

• With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site and conducting our business (e.g., payment processors, hosting services). These parties are bound by confidentiality agreements and are only permitted to use the information as necessary to provide their services.
• For Legal Reasons: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us remember your preferences, track usage patterns, and improve our services. You can adjust your browser settings to refuse all or some cookies, but doing so may affect the functionality of the Site.

Depending on your location, you may have certain rights regarding your personal data, including the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information.
• Opt-out: Opt-out of receiving marketing communications.

To exercise these rights, please contact us using the information provided below.

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it as soon as possible.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy, please contact us at: info@flightloungeclub.com